21c Museum Hotel Chicago in Chicago | Best Rates & Deals on Orbitz

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Hotel with a restaurant, near 360 CHICAGO

VIP Access

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Where to?

Dates

June 2025

July 2025

Suite (21C) | Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pet friendly
Housekeeping

Explore the area

55 East Ontario Street, Chicago, IL, 60611

Millennium Park
‪14 min walk‬
Art Institute of Chicago
‪19 min walk‬
Navy Pier
‪4 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

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Room options

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

385 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 2 Queen Beds

385 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

385 sq ft
Sleeps 3
1 King Bed

Deluxe Suite, 1 Queen Bed

385 sq ft
Sleeps 2
1 Queen Bed

Suite, 1 King Bed, Corner

649 sq ft
Sleeps 3
1 King Bed

Luxury Suite, 1 King Bed

550 sq ft
Sleeps 3
1 King Bed

Studio, 1 King Bed

450 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Sleeps 4
2 Queen Beds

Suite (21C)

Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Luxury Suite, 1 King Bed, Accessible

Sleeps 3
1 King Bed

About the neighborhood

Chicago

Located in Downtown Chicago, 21c Museum Hotel Chicago is a leisurely stroll from popular sights such as 360 CHICAGO and Museum of Contemporary Art Chicago. This 4-star hotel has 297 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

Michigan Avenue - 1 min walk - 0.0 miles
Millennium Park - 14 min walk - 0.8 miles
Art Institute of Chicago - 19 min walk - 1.0 mile
Willis Tower - 2 min drive - 1.1 miles
Navy Pier - 4 min drive - 1.6 miles

Getting around

Grand Station (Red Line) - 4 min walk
Millennium Station - 14 min walk
Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

‪Starbucks - ‬2 min walk
‪Eataly - ‬2 min walk
‪Shake Shack - ‬1 min walk
‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Hotel with a restaurant, near 360 CHICAGO

At 21c Museum Hotel Chicago, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 80 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a computer station.

Guests can expect to find free WiFi and 43-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Change of towels is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$149 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 80 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
A bar/lounge
A restaurant

Restaurants on site

Lure Fishbar

Things to do

24-hour gym

Family friendly

In-room crib
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

10,000 square feet of conference space
24-hour business center
8 meeting rooms
Computer station

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (33 inch wide door)
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

17 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

43-inch plasma TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for free
Dogs and cats only
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 29.35 per accommodation, per night

The resort fee includes:

Additional inclusions
Business center/computer access
Fitness center access
Health club access
In-room bottled water
In-room coffee
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
Valet parking fee: USD 80 per night (in/out privileges)
Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James

James Chicago

James Hotel

James Hotel Chicago

James Chicago Hotel

Chicago James Hotel

James Chicago Hotel Chicago

James Chicago-Magnificent Mile Hotel

James Mile Hotel

21c Museum Hotel Chicago Hotel

21c Museum Hotel Chicago Chicago

21c Museum Hotel Chicago MGallery

21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Are free cancellation options available at 21c Museum Hotel Chicago?

21c Museum Hotel Chicago provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Jul 1, 2025 start from $139.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around 21c Museum Hotel Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and State Street, and within a short walk of Chicago Riverwalk. You'll also find Millennium Park and Lake Michigan less than a mile away.

Is parking available on site at 21c Museum Hotel Chicago?

Yes, valet parking is offered for USD 80 per night with in/out privileges. Accessible parking is also available for guests.

Does 21c Museum Hotel Chicago include a casino at the property?

No, 21c Museum Hotel Chicago doesn't have a casino.

Is there an indoor pool at 21c Museum Hotel Chicago?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at 21c Museum Hotel Chicago?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at 21c Museum Hotel Chicago?

No, this hotel doesn't have a spa tub.

Does 21c Museum Hotel Chicago feature a restaurant that includes a breakfast menu?

Yes, 21c Museum Hotel Chicago serves a full breakfast for a surcharge each morning at Lure Fishbar.

Does 21c Museum Hotel Chicago allow pets to stay for free?

Yes, cats and dogs stay free at 21c Museum Hotel Chicago and the property also provides food and water bowls.

Does 21c Museum Hotel Chicago have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to 21c Museum Hotel Chicago?

The closest major airport to 21c Museum Hotel Chicago is Chicago Midway Airport (MDW), which is 13.2 mi away (35 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.7 mi away (35-minute drive).

Can I book a room with a balcony at 21c Museum Hotel Chicago?

No, there aren't any guestrooms with balconies at 21c Museum Hotel Chicago.

Does 21c Museum Hotel Chicago have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at 21c Museum Hotel Chicago.

21c Museum Hotel Chicago Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

yi

Mar 5, 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Joleen

Traveled with group, Traveled with family

Mar 3, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

The staff at the hotel were helpful. The TV did not have streaming and were not able to cast from device to the TV to watch movies.

Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a fun hotel!

Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with group

Mar 2, 2025

Very clean and helpful staff

Stayed 2 nights in Feb 2025

10/10 Excellent

doddy

Traveled with family and small children

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is a hidden gem right in the heart of downtown Chicago. Very walkable to lots of shopping and dining options. Staff were very nice and courteous. Valet was very easy in-n-out. Whoever did the housekeeping deserve a raise. My room and bathroom was clean and spotless. The hotel was quiet, maybe it was due too not many visitors at the time. 2 things that's on my cons but I can live with it. 1. The window isn't sound proofed. External sound was very easily penetrate the room 2. No coffee machine in the room

Stayed 4 nights in Feb 2025

10/10 Excellent

Armon

Traveled with family

Feb 28, 2025

Nice hotel

Stayed 2 nights in Feb 2025

8/10 Good

Deja

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

4/10 Poor

Jason

Traveled with family

Feb 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want a restless night in Chicago stay here

The front desk was very polite at check it but customer service stopped after the check in process. we had no coffee in the rooms and went to ask for some at the front desk and was told we had to pay for it cause there was already 4 in the room. The water bottles they had in the room had a 2023 expiration date on them. i asked for new ones and they said i had to buy them after they told me that we got 2 bottles for free. The beds were absolutely terrible. Make sure you book a chiropractic appointment after laying on the terrible beds and pillows that go flat as paper when you lay on them. Rooms are poorly insulated all you heard all night were doors slamming up and down the hall, Every conversation in the hall could be heard. If you want a restless night for your chicago stay this is the place for you.

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Traveled with partner

Feb 24, 2025

Had a great time and the property was extraordinary

Stayed 1 night in Feb 2025

10/10 Excellent

Solomon

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Love the location and the service was amazing . I’m definitely going back there whenever I visit Chicago .

Stayed 2 nights in Feb 2025

10/10 Excellent

Jodainey

Feb 23, 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Lorena

Feb 22, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The location in very good but the property while appears clean had mildew in the bathroom probably because the room I got was dark. Now the price is low so, it’s up to you….

Stayed 3 nights in Oct 2024

10/10 Excellent

Haneen

Traveled with family

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property

Stayed 2 nights in Feb 2025

4/10 Poor

Flavia

Traveled with family

Feb 18, 2025

Liked: Staff & service

Disliked: Amenities

The hotel is very well located and the toom was nicely kept each day but carpet was not very clean. There were not smells or anything but it looks like the room needs to be upgraded while the bathroom was very neat and remodeled. We unfortunately experienced a fire while staying at the hotel and no staff was available to discuss what happened. I had to chase someone from the fire department to explain what happened. I can’t say I wouldn’t stay there again because location is really good but I would not use this hotel if you are intending to stay inside the room a lot. I also may have overlooked the fact there is a resort charge which is fine but if I had known, Id likely rather stay in a more expensive hotel that is a little better kept.

Stayed 3 nights in Feb 2025

2/10 Terrible

Kameron

Feb 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i never stayed and looking for a refund

Stayed 2 nights in Feb 2025

6/10 Okay

Amber

Traveled with family

Feb 18, 2025

Liked: Cleanliness, property conditions & facilities

Not bad, not good. The beds were soft and lumpy, pillows had no support. Valet was a pain. Luggage carts were old and difficult to maneuver. The restaurant and bar were excellent, the art is super cool. The bathrooms were nice, the rooms were decent sized. Staff was helpful, but busy and oftentimes seemed overwhelmed.

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel itself was aesthetically pleasing and clean. The check-in process was quick and easy and the check-in agent was great. The room was nice but the location was near the street and the cars were loud with constant sirens, cars honking, and cars revving. The hotel did experience a fire on the floor above us. There was no alarm or indication that there was a fire besides the poor agent running door to door knocking to let us know there was one. That same agent had to help customers checking in with their bags after being the ONLY one running door to door up and down 16+ flights of stairs MULTIPLE TIMES acting as the fire alarm system, didn’t see any other agents assisting him. I may be incorrect, but I didn’t see them helping him with my own eyes. Other than the loud street and fire inconvenience, the hotel was nice. Was concerned that no fire alarm went off tho. Would rate a 3/5 overall. (Wish I got that agents name, he was kind, soft spoken, and attentive. HE DESERVES A RAISE AND RECOGNITION.) He wore glasses, nose piercings, and had long hair.

Stayed 3 nights in Feb 2025

8/10 Good

Elani

Traveled with group

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't care so much for the 4pm check in. But the museum was great, the staff was very kind and the room was cleaned very well prior to arrival.

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Traveled with partner

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean updated and within walking distance of restaurants and shopping

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Traveled with family

Feb 15, 2025

Liked: Property conditions & facilities

Rooms were clean and spacious. Staff helpful and friendly. They said there was a complimentary coffee machine and bottled water but there wasn’t any in our room. I could have asked but didn’t bother.

Stayed 2 nights in Feb 2025